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05/05/2017

Work for Tignes Spirit!

Fancy a winter in the mountains? Passionate about skiing and snowboarding? Keen to meet loads of interesting people? Love to learn new things?
We have several positions available for the coming winter season within different departments of Tignes Spirit.
Think it might be for you? Read on....

 

Location: Tignes, France            Closing date: 30th September

All employees at Tignes Spirit are highly motivated individuals with a positive, 'can-do' attitude and an extensive knowledge of skiing and/or snowboarding in the Espace Killy area. They are willing to learn and actively seek out extensive technical information on all of our products.

**All positions are full time and will require weekend and late night hours**

Outlined below is a description of each available position, along with their key requirements. 

In return, Tignes Spirit offers you;

  • a reduced-price lift pass
  • assistance with living arrangements
  • creativity within a small independent businesss to implement your own ideas
  • a competitive wage, discounted staff prices on hardware and soft goods in store
Company Profile

Tignes Spirit is a young and dynamic company which prides itself on high quality service. We deliver ski and snowboard equipment to chalets and apartments in all areas of the Espace Killy region (Tignes and Val d'Isere) and kit out many of our clients in our own, independent shop, located in Tignes le Lavachet.

Our workshop in Tignes le Lavachet services all used equipment weekly, and is proud to extend this service to all visitors to Tignes.  Our 'repair and servicing' operation has an extremely high reputation in the area for repairing damage previously thought of as 'unfixable'.

The Tignes Spirit shop is open daily throughout the winter season for rental and purchases of clothing and ski/snowboard equipment. A skeleton team is rotated to run the shop and workshop during the week. The entire Tignes Spirit staff are required at the weekend, which is our busiest time. Collections of all ski and snowboard equipment are made from Friday afternoon and continue throughout the weekend. The workshop staff service and repair all equipment in preparation for re-rental. Saturday and Sundays require all shop staff and drivers to be prepared for long hours, especially in busy holiday times.

Tignes Spirit also provide apartment and chalet holidays throughout Tignes and Val d'Isere, for varying group sizes, examples of which can be found here.

 

WHO ARE WE LOOKING FOR?

We are looking for sharp, adaptable and motivated individuals to be at the fore-front of our service.

*Applicants must be available to work in Tignes from 15th November 2017 to 1st May 2018.

*Some previous experience in the specified role is required.

*Eligible to work in the UK and Europe. All relevant paperwork must be sent to Tignes Spirit by 30th October 2017.

*Applicants for any driving role must state their age and send a copy of their clean driving license (held for at least 3yrs) along with their CV.


Please send your CV, references, and a covering letter stating how you would be a valuable addition to the team, to: 

info@tignes-spirit.com

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1. SHOP MANAGER

This is the perfect opportunity for someone with at least 2-3 years of retail management experience, ideally within the sports/fashion environment, who has a passion for our core sports, brands and lifestyle.

The ideal candidate must have proven people management skills, a drive for results and be able to demonstrate delivery of customer service excellence throughout their career. Excellent organisational, problem-solving and communications skills are essential, and of course, someone who feels passion for our brands and services. A good level of conversational French is desirable.

Responsibilities
  • Achieving store Sales Targets and maximising profitability through the effective management of store team and implementation of company commercial operations, policies and procedures.
  • Ensuring the highest level of customer service and leading the team by example whilst recruiting, training and developing the team.
  • All aspects of profit and loss, with a clear understanding of a retail business.
  • Ensuring that our service and presentation around the Alps is exemplary.
  • Working alongside other members of the management team to ensure maximum efficiency and organisation at all times.

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2. retail MANAGER

  • Reporting to the Managing Director, this role is responsible for managing the day to day running and promotion of retail items in the Tignes Spirit shop.
  • Requires a highly motivated individual who loves a challenge and has exceptional people management and marketing skills. 
  • Good time management, enthusiasm, organisation, flexibility, attention to detail, artistic flair and an extensive knowledge of the target audience are key to the role.
  • Previous ski/snowboard retail experience is a requirement.
Responsibilities
  • Build and maintain an extensive catalogue of stock to be updated weekly. 
  • Train every member of staff on the products and where they are stored.
  • Use of social media to advertise products.
  • Set up and maintain a sustainable web-based store for all products sold at Tignes spirit.
  • Work alongside other members of staff in the ski/snowboard rental department.

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3. general SHOP  / SKI AND BOOT FITTER

  • Reporting to the Shop and Retail Managers, this role is responsible for presenting a professional and efficient service at Tignes Spirit.
  • Good time management, enthusiasm, flexibility, attention to detail, and great communication skills are key to the role.
  • Previous ski/snowboard rental or retail experience is desirable.
  • Good level of conversational French is desirable.
Responsibilities
  • Fit clients with appropriate equipment according to their level of ability and confidence, ensuring that they understand the reasons why.
  • Ensure the safety of clients by assigning the correct din setting and binding pressure.
  • Correct and prompt processing of all customers' payments.
  • Use own initiative whilst still responding to the direction of more experienced and senior staff.
  • Work to maintain and further Tignes Spirit's reputation as the best rental/retail/servicing/repairs enterprise in Tignes. 

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4. WORKSHOP MANAGER

  • Reporting to the Managing Director, this role is responsible for managing the day to day running of the Tignes Spirit workshop.
  • Requires a highly motivated individual who loves a challenge and has exceptional people management skills.
  • Good time management, enthusiasm, flexibility, attention to detail, and great communication skills are key to the role.
  • Previous ski/snowboard repair or servicing experience is a requirement.
  • Previous management experience is essential.
Responsibilities
  • Work under time pressure to service all skis and snowboards collected at the end of the week in preparation to be rented out again. 
  • Fix any damaged skis or boards in the rental fleet.
  • Fix any damage and service skis and boards from clients who walk into the workshop.
  • Servicing is carried out by hand and by the use of machines.
  • Organise the workshop staff to complete their tasks on time.
  • Organise the weekly staff rota and breaks, ensuring that all requests are considered.
  • Train workshop staff on all machines and techniques for repairing and servicing skis/snowboards.
  • Work alongside other members of the management team to ensure maximum efficiency and organisation at all times.
  • Work to maintain and further Tignes Spirit's reputation as the best rental/retail/servicing/repairs enterprise in Tignes.

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5. WORKSHOP TECHNICIAN

  • Reporting to the Workshop Manager, this role is responsible for ensuring all skis and snowboards are serviced or repaired to the best standards possible.
  • Requires a highly motivated individual who loves a challenge and enjoys working as part of a small team.
  • Good time management, enthusiasm, flexibility, attention to detail, and great communication skills are key to the role.
  • Previous ski/snowboard repair or servicing experience is essential.
Responsibilities
  • Work under time pressure to service all skis and snowboards collected at the end of the week in preparation to be rented out again. 
  • Fix any damaged skis or boards in the rental fleet.
  • Fix any damage and service skis and boards from clients who walk into the workshop.
  • Servicing is carried out by hand and by the use of machines.
  • Work alongside other members of a small team to ensure maximum efficiency and organisation at all times.

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6. DRIVER WITH OWN VAN FOR DELIVERIES

  • Reporting to the Shop Manager, this role is responsible for the prompt delivery of rented equipment and correct collection of said equipment at the end of the client's stay.
  • Good time management, enthusiasm, flexibility, attention to detail, and great communication skills are key to the role.
  • Previous ski/snowboard rental or retail experience is desirable.
  • Previous winter driving experience is desirable.
Responsibilities
  • Be the face of Tignes Spirit around the resort, presenting a professional approach with clients and chalet/resort staff.
  • Use own initiative and work as part of a small team to find apartments and chalets in many areas of the Espace Killy.
  • Confidently drive in all snow conditions.
  • Fit clients with appropriate equipment according to their level of ability and confidence, ensuring that they understand the reasons why.
  • Ensure the safety of clients by assigning the correct din setting and binding pressure.
  • Correct and prompt processing of all customers' payments.
  • Work to maintain and further Tignes Spirit's reputation as the best rental/retail/servicing/repairs enterprise in Tignes.

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7. general admin 

  • Reporting to the Managing Director and Apartments Manager, this role is responsible for managing the day to day running of the Tignes Spirit bookings for apartments and ski/snowboard hire.
  • Requires a highly motivated individual who loves a challenge and has exceptional communication skills.
  • Good time management, enthusiasm, flexibility, attention to detail, and great communication skills are key to the role.
  • Previous admin and computer (excel, email, word) experience is essential.
Responsibilities
  • Work under time pressure to answer all enquiries swiftly and with the correct information. 
  • Take payments where required and check all others have been taken correctly.
  • Organise the staff to complete their tasks on time, according to requests from clients.
  • Organise the weekly staff rota and breaks, ensuring that all requests are considered.
  • Train new members of staff on use of tablets and administrative operating systems.
  • Work alongside other members of the management team to ensure maximum efficiency and organisation at all times.

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8. Resort manager - apartments

We are looking for someone to run the weekly apartment rentals in Tignes for the winter. 
The ideal candidate would have:
  • previous experience working during a ski season
  • previous experience working in a chalet or apartments
  • excellent management & organisational skills
  • flexibility within the job and hours, the job chops and changes a lot and can be very busy at weekends
  • be able to work effectively within a team and on your own
  • high level of customer service skills 
Job Description:
  • General running of weekly rental apartments incl:
    • weekend changeovers
    • check in / check outs
    • meet & greet new clients on arrival
    • being on call in the week for any problems (work phone given)
  • Helping with online bookings and emails. 
  • Help to up sell our other products to clients i.e. ski hire, transfers, ski lessons
  • Ability to manage cleaners should you need help on this front.
If you are interested then please contact Lala Jones: lala@tignes-spirit.com

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9. Screen Print Technician

This is a part-time role for someone who has extensive experience with using screen printers and acetates on tee-shirts and hoodies.

This role can be merged with the 'General Shop / Ski & Boot Fitter' role (No.3) to create a full time position.

Applicants for this role must have some graphic design experience and be motivated to work on their own to a high standard, with quick results.

- must possess at least 1 full year of screenprinting experience - must be able to provide examples or small portfolio of past textile prints (2-4 colour prints, blends, half-tone, etc.)
- should be able to easily navigate Adobe Illustrator and Adobe Photoshop
- proficient separating layers working with vectors or raster images.
- must be able to work in a tidy fashion, to tight deadlines with specific individual artistic requirements.

Conversational French and graphic design experience is a bonus but is not a requirement for this role.

Please send your CV, references and a covering letter explaining why you would be a beneficial addition to the Tignes Spirit team to:

info@tignes-spirit.com